Shipping policy

Effective Date: 12 Dec 2024

At Global Craft Market, we are committed to delivering your orders quickly and efficiently. Please read our shipping policy to understand how we handle the delivery of your purchases.

Order Processing

Cutoff time 19:00 (GMT-06:00) Central Standard Time (Chicago)

  • Processing Time:
    • Orders are processed within 1-2 business days after payment confirmation.
    • Orders placed on weekends or holidays will begin processing on the next business day.
  • Order Confirmation:
      • After placing an order, you will receive an email confirmation with your order details.
      • Once shipped, you will receive a tracking number to monitor your package.

Shipping Options & Delivery Times

  • Standard Shipping:
    • Estimated delivery time: 20-30 business days.
  • Expedited Shipping:
    • Estimated delivery time: 12-16 business days

We use the following shipping parties:

  • UPS
  • USPS
  • Fedex

Delivery Issues

  • Delays:
    • While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances (e.g., weather, customs clearance).
    • If your order is delayed beyond the estimated delivery window, please contact our Customer Support Team
  • Lost or Damaged Packages:
    • If your package is lost or arrives damaged, contact us within 48 hours of delivery for assistance.
    • We may require proof of damage (photos) to resolve the issue promptly.