Refund policy
Thank you for shopping at Global Craft Market. We strive to ensure that our customers are satisfied with their purchases. However, if you need to return an item, please review our policy below:
Returns
- You may return any item within 30 days of delivery, provided it is in the same condition as when it was shipped. This includes original packaging, tags, and all accompanying items.
- We do not accept returns for items that have been altered, damaged, or show signs of use beyond initial inspection.
- Please contact us at globalcraftmarketllc@gmail.com to initiate a return. You will be responsible for the shipping costs of the returned item.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed and a credit will be applied to your original payment method within 7-10 business days.
Shipping Issues
- We do not take responsibility for shipping issues such as delays, damage, or lost items that occur after the product has been handed over to the shipping carrier.
- For any issues related to shipping, please file a claim directly with the shipping carrier.
If you have any questions or need further assistance, feel free to reach out to our support team.
Global Craft Market
Customer Service Team
globalcraftmarketllc@gmail.com